Privacy notice
Template — have it reviewed by a lawyer for the countries you serve (e.g. GDPR for EU/UK clients) before publishing.
Who we are
ShieldFunds, a company registered in Virginia, USA. Contact: [email].
What we collect
The details you submit in the case form: name, email, phone, country of residence, information about the incident, amounts and payment methods, and documents you choose to send us during the investigation.
Why we use it
- To review your case and contact you about it.
- To carry out the investigation and prepare your report.
- To meet our legal and record-keeping obligations.
We do not sell your data and do not use it for unrelated marketing.
Who we share it with
Only service providers that host our systems (database and email providers), and, with your agreement, parties involved in pursuing recovery such as banks, payment providers, exchanges or lawyers. We may disclose information where required by law.
How long we keep it
For as long as your case is open and for a limited period afterwards as required by law. You can ask us to delete your data at any time, subject to legal retention duties.
Your rights
You can request access to, correction of, or deletion of your personal data by emailing [email].